Problems Accessing Google Docs in China

I love Google Docs.  We use Google Documents for sharing files across RightSite.Asia and it has help us work together more efficiently.  Until this week.

• This week we have often been unable to access our Google documents
• When we have been able to access our Google documents, we have at times not been able to save changes
• In our documents home page we, for about a day, were unable to see the update information that tells us who was the most recent person to edit the document

This is disappointing. Cool features like revision history and slick tagging systems make a system much more attractive.  But intermittent service is about attractive to your average business service as a CDO is to a 2009 investor.  We run away in terror.  I’m not sure if this phenomena is related to our location in China or if it a worldwide case.  A quick search (on Google of course) revealed a recent problem with file-sharing on Google docs, but other reports that I could find of others facing interruptions in service.

By the way, we use Google docs to share updates on bug fixes with our developers in India, to develop wiki-type style guides for entering information into RightSite, for sharing candidate CVs for recruitment, and lots of other file-sharing purposes.  If it doesn’t get better soon, we will miss it.

Anyone else facing similar difficulties?

Update: Problems with Google Spreadsheets recurring in November 2009